Privacy Policy
Effective August 30, 2026
This Privacy Policy explains how The Titan Athletics Co. collects, uses, discloses, retains, and protects personal information across Titan Athletics websites, products, applications, purchases, programs, events, and related services that link to this Policy.
Scope and Who We Are
This Privacy Policy explains how The Titan Athletics Co. (“Titan Athletics,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit titanathletics.co; create an account; register for a program or event; purchase or license a product; submit content, forms, or support requests; or use a Titan Athletics website, application, feature, or service that links to this Policy (collectively, the “Services”). A product, application, event, or partner platform may provide a supplemental privacy notice. If that notice conflicts with this Policy for the specific offering, the supplemental notice controls.
Operator: The Titan Athletics Co., California, United States
Support: Support@TitanAthletics.Co
Privacy: Privacy@TitanAthletics.Co
Personal Information We Collect
Contact, Identity, and Account Information
We may collect your name, email address, telephone number, mailing address, username, account credentials, profile information, age or age range, communication preferences, and other information you provide when creating an account, contacting us, or using the Services.
Purchases, Orders, and Subscriptions
When you make a purchase, register for a paid offering, or start a subscription, we may collect billing and shipping details, product and order information, transaction identifiers, payment status, tax and fulfillment information, returns and refund records, and subscription status. Payment processors generally collect and process full payment-card or financial credentials on our behalf; Titan Athletics may receive limited payment details such as card type, last digits, tokens, and transaction results rather than the full card number.
Parent, Guardian, and Youth-Participant Information
When a parent or legal guardian registers a minor for a program, event, product, or eligible service, we may collect the adult’s contact and authorization information and information about the participant, such as name, age or age range, team, school, participation details, emergency or safety information, and information reasonably necessary to administer the offering. We seek to limit youth-participant information to what is reasonably necessary for registration, safety, participation, recordkeeping, and legal compliance.
Athlete Content and Performance Information
Depending on the Service, we may collect videos, photographs, audio, training submissions, makes and misses, shooting percentages, movement or form measurements, pace or activity information, session history, coaching notes, analysis results, goals, feedback, and other athletic or performance information. Files may contain metadata such as capture time, device information, and location information. Avoid including unnecessary sensitive information or location metadata in uploads.
Digital Products, Licensing, and Security Records
To deliver and protect licensed digital products, we may process purchaser names, account identifiers, license keys, watermarks, access links, download and activation records, device and browser information, IP addresses, failed-access attempts, and records relating to suspected credential sharing, unauthorized distribution, fraud, chargebacks, or circumvention of technical protections.
Forms, Communications, and Marketing
We collect information submitted through contact forms, waitlists, surveys, event registrations, customer-support communications, beta applications, reviews, and email or messaging preferences. If you consent to marketing, we record your contact details, consent status, engagement, and unsubscribe status.
Device, Usage, and Approximate Location Information
We and our providers may automatically collect IP address, browser and device type, operating system, advertising or device identifiers, referring pages, pages and products viewed, clicks and interactions, dates and times, approximate location derived from IP address, application events, diagnostic information, and server or security logs through cookies, pixels, software development kits, tags, and similar technologies.
Comments, Public Features, and Embedded Content
If comments or other public features are enabled, we may collect the information you submit, along with IP address and browser information for moderation and spam prevention. Information posted publicly may be seen, copied, or used by others. Embedded content from another website or platform may collect information under that third party’s own privacy terms.
Sources of Personal Information
We collect personal information directly from you; from a parent or legal guardian acting for a minor; automatically from your browser, device, or use of the Services; from payment processors, application stores, shipping and fulfillment providers, identity or fraud-prevention providers, and other service providers; from advertising, analytics, social-media, and referral partners; and, where appropriate, from coaches, event organizers, teammates, or other people who use a sharing or registration feature. We may combine information from these sources where permitted by law.
How We Use Personal Information
Providing the Services: We use information to create and manage accounts; process orders, payments, subscriptions, registrations, licenses, downloads, returns, and refunds; deliver digital and physical products; provide athlete tracking, analysis, coaching, support, and event functions; and communicate service-related information.
Safety, Security, and Integrity: We use information to authenticate users, protect accounts and digital products, detect fraud and abuse, enforce licenses and our Terms, prevent spam, troubleshoot, maintain availability, investigate incidents, and protect people and property.
Improvement and Analytics: We use information to understand how the Services perform, correct errors, develop and improve features, measure campaigns, conduct research using aggregated or de-identified information, and support internal planning.
Communications and Marketing: We use contact and engagement information to answer requests, send transactional messages, administer waitlists and events, and—with consent or as otherwise allowed by law—send news, product information, and marketing. You may unsubscribe from marketing emails at any time.
Legal and Business Purposes: We use information to comply with law, tax and accounting requirements, respond to lawful requests, establish or defend legal claims, perform corporate transactions, and obtain professional advice.
We do not use an athlete’s name, likeness, image, voice, or submitted content in public advertising merely because it was provided for analysis, coaching, support, or registration. Promotional use requires a separate express consent, media release, or other authorization, including parent or guardian authorization for a minor where required.
How We Disclose Personal Information
We may disclose personal information to vendors and service providers that perform services for us, including website and application hosting, cloud storage, customer support, forms and CRM, email delivery, analytics, security and spam prevention, payment processing, tax, licensing, fulfillment, shipping, and professional services. These providers may process information only for the services they provide to us, subject to their agreements and applicable law.
We may disclose relevant information to payment processors, application stores, marketplaces, shipping providers, event partners, coaches, or other parties necessary to complete a transaction or provide a feature you request. Purchases made through a third-party marketplace or app store are also governed by that provider’s privacy practices.
The Site currently uses or may use services supplied by companies such as Google for analytics, advertising, conversion measurement, and account functions; HubSpot for forms, consent, CRM, and analytics; Automattic or Jetpack for hosting-related, statistics, commerce, security, or spam-prevention functions; and WooCommerce and payment partners for store operations. Other advertising or social-platform integrations may operate when configured. These providers receive the categories of information reasonably necessary for their functions and process information under their own terms where they act independently.
We may disclose information when required by law; to protect rights, safety, security, and the integrity of the Services; to investigate fraud or harmful conduct; or in connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of all or part of our business. We may also disclose information at your direction or with your consent.
We may use and disclose aggregated or de-identified information that cannot reasonably identify you. We do not attempt to reidentify information that applicable law requires us to maintain as de-identified.
Cookies, Advertising, and Tracking Choices
We use essential technologies for security, authentication, shopping-cart and checkout functions, preferences, load balancing, and core operation. We may also use analytics and advertising technologies to understand use, attribute registrations and purchases, measure campaigns, create audiences, and support interest-based advertising. Third parties may collect information about your activity over time and across different websites or services when their technologies are enabled.
You can manage non-essential technologies through any cookie or privacy settings control presented on the Site and through browser or device settings. Blocking cookies may prevent some features from working. You may also adjust advertising settings through the relevant advertising platform.
Global Privacy Control: Where legally required, we treat a recognized Global Privacy Control signal as a request to opt out of sale or sharing for the browser or device sending the signal. Do Not Track: Because there is no uniform industry standard for traditional browser “Do Not Track” signals, the Services do not respond to those signals as such. This does not affect our treatment of Global Privacy Control signals where required.
To request an opt-out of sale or sharing as those terms are defined by applicable law, email Privacy@TitanAthletics.Co with the subject “Privacy Request.” We do not sell personal information for monetary consideration. When advertising technologies are enabled, disclosure of identifiers, device and internet activity, approximate location, and related inferences to advertising or analytics partners may constitute “sharing” for cross-context behavioral advertising under California law.
User Content, Sharing, and Promotional Consent
You control what User Content you choose to submit. We use private athlete or customer content for the operational purposes described in this Policy and the Terms. If a feature lets you share content with a coach, teammate, supporter, public audience, or third-party platform, the recipients may save or further disclose it. Review the audience before sharing. Deleting content from your account may not delete copies previously shared with others.
Promotional and media consent is separate from the operational permissions needed to provide the Services. If you grant promotional permission, the applicable media release or consent describes the permitted uses. A withdrawal applies prospectively and may not require recall of materials already lawfully created or distributed, subject to the release and applicable law.
Children and Parent or Guardian Controls
The general-audience online Services are not directed to children under 13, and a child under 13 may not independently create an account, purchase, submit a form, upload content, or provide personal information through them. A parent or legal guardian may register a child for an in-person program, event, or other eligible offering and may provide information about the child on the child’s behalf. Information collected online from an adult about a child is handled for the registration, participation, safety, communication, and legal purposes disclosed at collection.
If Titan Athletics offers an online feature directed to children under 13 or knowingly collects personal information online directly from a child under 13, we will provide the parent or guardian with the notices required by applicable law and obtain verifiable parental consent before collection, use, or disclosure, except where a legal exception applies. We will not condition a child’s participation on providing more information than is reasonably necessary, and we do not knowingly use personal information from a child under 13 for targeted advertising.
A verified parent or legal guardian may request access to, correction or deletion of, or cessation of further collection or use of a child’s personal information by contacting Privacy@TitanAthletics.Co. We may request information reasonably necessary to verify identity and authority. If we learn that personal information was collected online directly from a child under 13 without required authorization, we will take reasonable steps to delete it.
Retention
We retain personal information only for as long as reasonably necessary for the disclosed purposes, including to provide the Services, maintain security and integrity, comply with legal and accounting obligations, resolve disputes, and enforce agreements. The period depends on the information and context.
Accounts and profiles are generally retained while active and for a reasonable period after closure for recovery, security, and legal records. Orders, payments, subscriptions, and tax records are retained for the periods required for fulfillment, refunds, chargebacks, accounting, tax, and legal compliance. Event and youth-registration information is retained for administration, safety, incident response, and applicable recordkeeping, then deleted or de-identified when no longer reasonably necessary.
Athlete videos, performance submissions, and analysis results are retained while needed to provide the requested feature, according to account or product settings, and for limited backup and security periods after deletion. License and access records may be retained for the license term and afterward as reasonably needed to document ownership, prevent misuse, and resolve disputes. Marketing records are retained until you opt out and afterward in a suppression list so we can honor the opt-out. Security and technical logs are retained for periods appropriate to investigation, fraud prevention, and system integrity.
Where applicable law requires a shorter period or deletion, we follow that requirement. Backup copies may remain for a limited period before being overwritten. We may retain aggregated or de-identified information that does not reasonably identify a person.
Your Rights and Choices
Depending on where you live, you may have rights to request access to or a copy of personal information; know the categories, sources, purposes, and recipients; correct inaccurate information; delete information; restrict or object to certain processing; withdraw consent; opt out of targeted advertising, sale, or sharing; obtain portable data; and appeal a denied request. You also have the right not to receive unlawful discriminatory treatment for exercising privacy rights.
Submit a request to Privacy@TitanAthletics.Co with the subject “Privacy Request.” Describe the right you wish to exercise and the account, email, transaction, or Service involved. We will verify the request to a degree appropriate to its sensitivity. An authorized agent may submit a request where permitted, but we may require proof of authorization and direct identity confirmation. We will respond within the period required by applicable law. If we deny a request, we will explain the reason and any available appeal process.
You may update certain account information through account settings, unsubscribe from marketing emails through the link in the message, and control application permissions through device settings. We may retain information where an exception applies, including for transactions, security, legal compliance, free expression, or legal claims.
California Privacy Notice
This section applies if and to the extent the California Consumer Privacy Act, as amended (“CCPA”), applies to Titan Athletics and the relevant processing. In the preceding 12 months, we collected the categories described above, which may include identifiers and contact information; customer-record and account information; commercial and transaction information; internet or other electronic-network activity; approximate geolocation; audio, visual, and similar content; professional, school, team, or athletic information provided for a Service; inferences drawn from activity or performance information; and sensitive personal information such as account credentials, precise location, health or safety information, or information about a child when voluntarily provided and necessary for an eligible Service.
We obtained these categories from the sources and used them for the purposes described in this Policy. We disclosed relevant categories for business purposes to hosting, cloud, security, analytics, forms and CRM, email, payment, commerce, licensing, fulfillment, app-store, professional, event, and support providers. Where advertising technologies were enabled, we may have shared identifiers, internet or device activity, approximate location, and related inferences with advertising and analytics partners for cross-context behavioral advertising. We do not knowingly sell or share personal information of consumers we know are under 16 without the affirmative authorization required by law.
California residents may have rights to know, access, correct, delete, and obtain portable information; opt out of sale or sharing; and limit certain uses or disclosures of sensitive personal information. We do not use or disclose sensitive personal information to infer characteristics or for purposes that require a right-to-limit notice under the CCPA, except if our practices change and notice and choice are provided. We do not offer financial incentives for personal information unless separate terms describe the material terms. Requests may be submitted using the methods in “Your Rights and Choices.”
Visitors Outside the United States
Titan Athletics is based in the United States. If you use the Services from another country, personal information may be transferred to and processed in the United States and other countries where our providers operate. Those countries may have different privacy laws. Where required, we rely on appropriate transfer mechanisms and safeguards.
Where European Economic Area, United Kingdom, or similar laws apply, our processing is based as appropriate on performance of a contract or requested steps; compliance with legal obligations; legitimate interests such as security, support, improvement, and direct marketing where permitted; protection of vital interests; or consent. You may have rights to object, restrict processing, withdraw consent, and complain to your local data-protection authority. Withdrawing consent does not affect processing that was lawful before withdrawal.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including access controls, secure transmission, monitoring, and provider oversight appropriate to the nature of the information. No system or transmission can be guaranteed completely secure. Protect your credentials, use unique passwords, and notify us if you suspect unauthorized access.
Third-Party Services and Links
The Services may link to or integrate with third-party websites, application stores, social platforms, payment services, or devices. Their independent collection and use of information are governed by their own privacy policies. This Policy does not control a third party acting independently, even when a link or integration appears in the Services.
Changes to This Privacy Policy
We may update this Policy to reflect changes in the Services, law, or our practices. The effective date above shows the latest revision. We will provide additional notice of material changes when required. If a change materially affects a use of personal information for which consent was required, we will obtain updated consent where applicable.
Contact
For privacy questions, requests, or complaints, contact Privacy@TitanAthletics.Co. For general support, contact Support@TitanAthletics.Co. Please include enough information for us to identify the relevant account, transaction, registration, or Service without sending unnecessary sensitive information.